Frequently asked questions
Find quick answers to common questions. Can’t find what you’re looking for? We’re here to help.
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Account questions
Sign-in, settings and closing an account.
1 How do I sign in?
Use the email and password from Sign in. After that, Hire accounts open the dashboard and Work accounts open the pro cabinet once the application is submitted.
2 I forgot my password. What now?
Use Forgot password on Sign in. We email a reset link to that inbox. The link expires. If mail does not arrive, write hello@handnorth.com.
3 How do I change my email, password or notifications?
Open Account settings while signed in. You can update the profile, password, city and email notes there.
4 Can I switch between Hire and Pro?
Yes. A Hire account can apply on Become a pro. A Pro account can switch back to Hire from Account settings. One login, one role at a time.
5 How do I delete my account?
Account settings has a Delete account step. It removes the login and the projects tied to it. Write us first if you only need a job taken down.
